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ASSESSMENT CENTER

What is Assessment & Development Center?
  • an evaluation method using more tests and instruments
  • assessment center = an evaluation center for competencies
  • development center = identifying the training and development needs
Which are the most known competencies?
  • analytical skills
  • communication
  • decision making ability
  • professional behavior
  • leadership
  • management skills
When do you use Assessment Center?
  • for an objective selection of the candidates
  • for increasing team efficiency
  • for identifying the training and development needs
  • for developing career plan
What do you obtain after an Assessment Center ?
  • an analysis of the present level of competencies compared with the expected one
What does involve an Assessment Center project ?
We, following the discussion with the company,
  • clearly define the project objective,
  • establish tests and instruments for the expected objective and competencies
  • organize an evaluation day (duration: 6 to 8 hours)
  • study the results and behaviors during tests
  • make the reports in which we analyze all the competencies
  • make objective recommendations

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D I A L O G

SAVE 20% on CUSTOMER SERVICE TRAINING RESOURCES- March 2011 only
24 Customizable Simulations (training resources)
Who needs a skills assessment
Personality Profile
What can you do to become a valuable candidate
What options exist for finding a job or a candidate in 2011
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